Contact Potomac Edison Customer Service
Potomac Edison Phone Numbers and Emails
Toll-Free Number:
-
(800) 686-0011
Emergency/ Hotline:
-
(888) 544-4877Report Outages
Investors/ Franchasing:
-
(330) 384-4829Consultant, Investor Relations
-
(330) 384-2509Executive Assistant, Leadership
Potomac Edison Emails:
General Info
Investors/ Franchising
Consultant, Investor Relations, Executive Assistant, Leadership, Senior Advisor, Investor Relations, Vice President, Investor Relations
Contact Information
Potomac Edison Website:
Potomac Edison Help Center:
Corporate Office Address:
Potomac Edison Company
10802 Bower Ave
Williamsport,
Maryland
21795
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 6:00pm
How Good is Potomac Edison's Customer Service?
Summary of Potomac Edison Customer Service Calls
626
TOTAL
CALLS
CALLS
03:12
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Potomac Edison?
Payments and Charges Question:
- “Bill”
- “Copy of bill”
- “Payment plan”
Staff Question:
- “Transfer service to new owner of the property”
- “Moveing ned transfer service”
- “Set up service”
Request for Information Question:
- “To see about an installment plan”
- “The post office has screwed up my mail an wanting to check on my bill”
- “Question about bill”
Account Question:
- “Add someone to account”
- “Problem with my account”
- “Discuss account”
Product/ Service Question:
- “For work order”
- “Disconnection”
- “Reconnect,bill pay”
Return/ Replace Question:
- “Returning urgent call from P E phone# not recognized by pe”
- “Need to change account name on bill.”
- “Returning urgent call”
Shipping and Delivery Question:
- “I have not received my bill yet”
- “Was on hold up till closing and didnt get to speak with a represenative”
Cards Question:
- “Change my bank card number for automatic payment”
Website/ Application Question:
- “Website problems”
Other Question:
- “Change of last name”
- “Servixe”
- “Outage”
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Potomac Edison