Potomac Edison
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Potomac Edison Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Potomac Edison has 1.7 star rating based on 53 customer reviews. Consumers are mostly dissatisfied.
63% of users would likely recommend Potomac Edison to a friend or colleague.
- Rating Distribution
Pros: When i could afford it before they slammed me with a huge bill, Non, Power is always on.
Cons: Expensive, Horrible customer service, When my bill kept getting higher and higher.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Potomac Edison has 1.7 star rating based on 53 customer reviews. Consumers are mostly dissatisfied.
63% of users would likely recommend Potomac Edison to a friend or colleague.
- Rating Distribution
Pros: When i could afford it before they slammed me with a huge bill, Non, Power is always on.
Cons: Expensive, Horrible customer service, When my bill kept getting higher and higher.Recent recommendations regarding this business are as follows: "Sadly they have no competition", "Don't get them. They will rob you with incorrect estimated readings", "Would not recommend", "Do NOT move anywhere that Potomac Edison services.", "Wish there were more choices".
Most users ask Potomac Edison for the discount as a solution to their issues.
Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Potomac Edison Reviews
"Happy with service"
Excellent service . The customer service representative was very nice and helpful. Im moving to the area from Texas
"Can't make payments at physical locations"
The payment system is down. I was forced to make a card payment with a $4.75 fee. When I had bank draft setup they overcharge. The wait time for an agent is...
Fairfax, Virginia
Can't make payments at physical locations
User's recommendation: Sadly they have no competition
Baltimore, Maryland
Complaint
User's recommendation: Would not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Victoria
I still am not able to get a rep on the phone. I want to change my address, if I cannot get anyone to help, I simply won't pay and I'll go to court.
User's recommendation: Don't get them. They will rob you with incorrect estimated readings
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No one answers the phone, besides that robot. I cannot get service at my new address because the wait time is 60 minutes. This is totally unacceptable to keep A CUSTOMER THIS LONG
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
We entered into a promotion in 2032 that was not properly fulfilled after qualifying
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
We got involved with a promotion in late 2023 with 50 LED tubes sent at no charge if we took before and after photos and were only ever sent 25 of the 50 LED lamps and didn’t finish the promo?
- Power is always on
- Did not fulfill a 2023 lamp promotion as promised
Preferred solution: Deliver product or service ordered
Rosedale, Maryland
Bill conflict
Terrible Customer service
- You get a product you pay for
- Customer service is the worst
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Complaint
Preferred solution: Price reduction
Galveston, Texas
Happy with service
Philadelphia, Pennsylvania
No Power No Dispatch
Virginia Beach, Virginia
Venting
I am a disabled veteran trying to do my best to support my family on a fixed income...it's not like I can put in for some overtime to cover money needed that my pension may not be able to cover that particular month.
Ive explained this to Potomac Edison MANY times...but yet they continue to threaten me with service interruption...this time over $122!!!
I am 100% service connected disabled. And I receive SSDI as well, but those two combined aren't enough to cover all my monthly expenses.
My wife and I take care of my disabled mom as well. My mom is also a disabled vet, Gulf War era. And my wife is steadily denied for her application for SSDI due to her being a stay at home mom for the last 20 years...they say she hasn't paid into the system therefore she's not eligible for services.
With all these circumstances repeatedly explained to Potomac Edison, they seem supremely empowered over the fact that they operate a monopoly on the electric services in my area.
It's not like someone can just go to another company for better service.
All I can say is that the US Supreme Court ordered Bill Gates to dismantle Google's attempted monopoly on internet services. Why would they have such a hard time doing it to Potomac Edison, whose absolute monopoly of services has made them completely desensitized to the fact that everyone doesn't have the financial means to pay every bill on time, and sometimes falter to keep up with payment arrangements...
And people wonder why so many folks want to live "off grid"..
The Bronx, New York
Horrible Service
User's recommendation: Do NOT move anywhere that Potomac Edison services.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No answer
Preferred solution: The tree removed from my lawn!
User's recommendation: I’m going to try another number .
Final bill
Saint Clairsville, Ohio
Strong winds blew down tree and cut power lines
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